Money Back Guarantee Policy

At PULSARSTRIX, we are committed to ensuring your satisfaction with your purchase. Our Money Back Guarantee is designed to offer you peace of mind and a satisfying shopping experience. If for any reason you are not completely satisfied with a product, we invite you to review our policy below.

Eligibility

• Products must be returned within 30 days of the original purchase date.
• Items must be in their original packaging and unused condition.
• Proof of purchase, such as a receipt or order confirmation, is required.

Non-eligible Items

• Gift cards are non-refundable.
• Customized items are not eligible for return.
• Any items marked as final sale cannot be returned.

Process

1. Contact our customer service team at support@pulsarstrix.com to initiate the return.
2. Upon approval, you will receive a Return Merchandise Authorization (RMA) number.
3. Ship the item back to us with the RMA number included.
4. Once received and inspected, we will process the refund to your original payment method.

Please note that refunds may take 5-7 business days to appear on your statement, depending on your financial institution.

Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or damaged. In the case of a product defect or damage, PULSARSTRIX will cover the return shipping costs.

Contact Us

If you have any questions or require further assistance, please reach out to our support team at support@pulsarstrix.com or call us at (555) 123-4567. We are here to help and ensure your shopping experience with PULSARSTRIX is a positive one.

Thank you for choosing PULSARSTRIX!